SHIPPING
Shipping Policy:
At FRENLY BRICKS, we strive to ensure a smooth and efficient shipping process for all our customers. We currently offer domestic shipping within Australia, with plans to expand to New Zealand in the coming months. Our shipping options include flat-rate shipping through Australia Post.
Shipping Costs: For domestic orders within Australia, we offer flat-rate shipping options. Standard shipping is available at $9.95, while express shipping is available at $11.95. The shipping cost will be calculated at checkout based on the weight, size, and destination of your package.
Free Shipping: We are pleased to offer free shipping on orders above $100 within Australia. This offer is automatically applied at checkout, providing you with added value for your purchases.
Handling Time: Our typical handling time is 3-5 business days. However, we make every effort to process and ship orders on the same day whenever possible. Please note that handling time may vary during peak periods or for certain special items.
Shipping Methods: We primarily utilize Australia Post for our shipping services. This allows us to offer reliable and trackable delivery to destinations across Australia. We currently do not offer international shipping but will be expanding to New Zealand soon.
Delivery Time: The delivery time will depend on your location and the shipping method selected at checkout. Standard delivery times within Australia range from 2-7 business days. Please note that express shipping may expedite the delivery time.
Order Tracking: Once your order has been shipped, we will provide you with a tracking number, allowing you to monitor the progress of your package. You can track your order directly through the Australia Post website or through the provided tracking link.
Please note that any additional customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer.
If you have any questions or concerns regarding shipping, please don't hesitate to contact our friendly customer service team. We are here to assist you and ensure that your FRENLY BRICKS shopping experience is nothing short of exceptional.